Why did we create a mobile application for FireTMS customers?
By listening carefully to companies from the transport, forwarding, and logistics industry, we noticed a great need for a much more dynamic order handling on the driver – dispatcher – accountant – customer line. It was actually customers that created a demand for an even more efficient performance of services and immediate information on their status. Thanks to the mobile app, not only will you have the opportunity to issue an invoice faster after the cargo has been delivered, but most of all, dynamic customer service will allow you to establish long-term business relationships.
Who is the FireTMS mobile app intended for?
instant information about the order
attaching document photos directly to orders
greater safety on the route by sending location information for forwarders
faster and more transparent communication with the driver
immediate information about the status of the order
accurate information on the driver location at any time for accountants
the possibility to issue an invoice immediately after completing the order
all documents automatically attached to the order
assistance in organisation and timely documentation of orders
How to run the mobile app?
installation on the driver’s phone
download the app from the Google Play shop
enter the phone number to which you have downloaded the app
enter the activation code you have received in a text message
configuration in the FireTMS system
enter the phone number of the driver or the vehicle to FireTMS
activate the mobile app in FireTMS by entering the PIN code visible in the app
create an order with the driver or vehicle of your choice